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The Blue & Gray Press | October 23, 2017

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Eagle Landing Residents confused by new mailroom policies

Eagle Landing Residents confused by new mailroom policies

By EMILY KUBE

Staff Writer

The news article titled, Eagle Landing Residents confused by new mailroom policies, publish on September 21st, must be corrected. False information was presented in the article. This mistake was made because of lack of information and knowledge about the article topic. I take full responsibility for the false statements written in the article, as there was no verified source.

As stated in the article, “Last school year, students received an email reminding them to pick up their packages. Starting this year, students no longer receive emails but must check-in with the front desk if they are expecting a package.” This statement is incorrect. In fact, students still receive notifications via email when they have a package arrive.

The current mailroom processing routine has not changed, it simply was a technical issue. The issue at hand was that some students were not receiving those notifications in their inbox. Instead, the email notifications were going to their ‘spam’ folders. The three sources were unaware of the change and then false information, previously thought as accurate about the mailroom, was explained to them. The issue has been resolved and things in the Eagle Landing mailroom are back to normal, with students receiving emails about packages.

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